All Returns & Exchanges
- Merchandise may be refunded or exchanged within 14 days of original purchase.
- Merchandise must be in original/saleable condition.
- All clothing and accessory items must be unused, unwashed, unworn with the tag attached.
- Original register receipt or online order invoice is required.
- Refunds can only be issued back to the same method of payment used. We require the original debit, credit or student card used at the time of the purchase to be present at the time of refund.
- Shipping fees are non-refundable unless the return is due to an error in processing or shipping by the Store. Customers are responsible for return shipping, and any goods that are lost or damaged during return shipping are the customer’s responsibility. Of course, refunds can be processed in person at AUA. Customers are responsible for requesting permission from the Store responsible personnel prior to the shipping of any return.
- All refunds/exchanges are at the discretion of store personnel.
- Return to: Attn: Returns/Exchanges AUA Store, 40 Marshal Baghramyan Ave., Yerevan 0019, Armenia
No refunds or exchanges on:
o Sale or discounted items, or any item marked “final sale”.
Make sure to keep your receipt!